Privacy Policy
Last updated 6 Feb 2025
Mujtama respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use the Mujtama mobile application, website, or related services (collectively, the "App").
By using Mujtama, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the App.
Information We Collect
We collect the following types of information:
1.1 Personal Information
Name, email address, phone number, and other account registration details.
Demographic information such as age, gender, and language preferences.
1.2 Sensitive Personal Information
Any religious or community-related data voluntarily provided by you while using the App.
1.3 Device and Usage Data
Device information: IP address, device ID, operating system, browser type, and version.
Usage data: Interaction with the App, features accessed, and time spent.
1.4 Location Data
Approximate or precise location information (if you grant permission).
1.5 Third-Party Data
Information received from linked accounts or third-party services you connect with Mujtama (e.g., Google or Facebook).
How We Use Your Information
We use your information to:
Provide, improve, and personalize the App's features and services.
Communicate with you regarding updates, promotions, or support requests.
Ensure the security and integrity of the App.
Comply with legal obligations, including responding to lawful requests from authorities.
Sharing Your Information
We do not sell your personal information. However, we may share it in the following circumstances:
3.1 With Service Providers
Third-party vendors who assist us in providing the App (e.g., hosting, analytics, and payment processing).
3.2 Legal Compliance
To comply with Indian laws or respond to legal processes, such as court orders or government requests.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Data Retention
We retain your data for as long as necessary to provide the App's services and comply with legal obligations. Once your data is no longer required, it will be securely deleted or anonymized.
Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
Access and Correction: Request access to or correction of your personal data.
Data Portability: Request a copy of your data in a machine-readable format.
Data Erasure: Request deletion of your personal data, subject to legal and operational requirements.
Consent Withdrawal: Withdraw your consent for data processing at any time.
Lodge Complaints: File a complaint with the Grievance Officer if your rights are violated.
To exercise these rights, contact us at support@mujtama.com
Security of Your Information
We implement robust technical and organizational measures to protect your data, including:
Encryption for data storage and transmission.
Regular security audits and vulnerability assessments.
Restricted access to sensitive data.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience.
Track App usage and performance.
You can manage cookies through your browser settings. Disabling cookies may affect some App features.
Third-Party Links and Services
The App may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before interacting with them.
Children's Privacy
Mujtama does not knowingly collect personal data from children under 18 without parental consent. If you believe a child has provided us with data, contact us, and we will take appropriate action.
Grievance Redressal Mechanism
In compliance with Indian laws, we have appointed a Grievance Officer to address your concerns:
Name: [Grievance Officer Name]
Email: grievance@mujtama.com
Phone: [Insert Phone Number]
Complaints will be addressed within 15 working days.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal or operational requirements. Significant changes will be communicated via email or in-app notifications. Continued use of the App after such updates constitutes acceptance of the revised policy.
Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: support@mujtama.com
Acknowledgment
By using Mujtama, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Notes:
Grievance Officer: Required under Indian law for compliance with the IT Rules, 2021.
Consent Management: Ensure the App provides explicit opt-in mechanisms for sensitive data and location tracking.
Legal Review: Consult a legal expert to ensure full compliance with Indian and global privacy regulations.
© 2025 Mujtama Global | Privacy Policy